Accessibility policy

We are committed to ensuring digital accessibility for people with disabilities

1. Our Commitment to Accessibility

Svitlana Nikitina is committed to ensuring that our website and digital services are accessible to people with disabilities. We strive to provide an inclusive experience that enables all users to access our content and services effectively, regardless of their abilities or disabilities.

We believe that accessibility is not just a legal requirement, but a fundamental aspect of good design and user experience. Our goal is to create digital environments that are usable by everyone.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility. These guidelines help ensure that our website is:

• Perceivable – Information and user interface components are presentable in ways users can perceive • Operable – User interface components and navigation are operable by all users • Understandable – Information and operation of user interface are understandable • Robust – Content can be interpreted reliably by a wide variety of assistive technologies

3. Accessibility Features

We have implemented various accessibility features on our website, including:

• Alternative Text – Images include descriptive alt text for screen readers • Keyboard Navigation – All interactive elements can be accessed using keyboard navigation • Color Contrast – Text and background colors meet or exceed WCAG contrast requirements • Font Sizes – Text can be resized up to 200% without loss of functionality • Descriptive Links – Link text clearly describes the destination or function • Form Labels – All form fields have clear, descriptive labels • Headings Structure – Content is organized with proper heading hierarchy • Focus Indicators – Visible focus indicators for keyboard navigation

4. Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies, including:

• Screen readers (such as JAWS, NVDA, and VoiceOver) • Voice recognition software • Screen magnification tools • Alternative keyboards and pointing devices • Browser accessibility features

5. Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content or embedded services may not fully conform to our accessibility standards. We work with third-party providers to encourage accessibility compliance and seek alternatives when necessary.

6. Ongoing Accessibility Efforts

We are continuously working to improve the accessibility of our website through:

• Regular Accessibility Audits – Periodic testing and evaluation of our website’s accessibility • Staff Training – Ongoing education for our team on accessibility best practices • User Testing – Gathering feedback from users with disabilities to identify areas for improvement • Technology Updates – Keeping our website technology current with accessibility standards • Content Review – Regular review of content to ensure it meets accessibility guidelines

7. Known Accessibility Issues

We are aware that some areas of our website may not yet fully conform to accessibility standards. We are actively working to address these issues, including:

• Ongoing improvements to form validation messages • Enhancement of multimedia content accessibility • Optimization for mobile accessibility • Regular updates to ensure compatibility with new assistive technologies

8. Alternative Formats and Assistance

If you encounter accessibility barriers on our website or need information in an alternative format, we are here to help:

• Document Formats – We can provide documents in alternative formats such as large print, Braille, or audio format upon request • Personal Assistance – Our staff can provide personal assistance with accessing information or services • Phone Support – You can reach us by phone for immediate assistance with any accessibility concerns • Email Support – We respond to accessibility-related inquiries via email within 24 hours

9. Feedback and Complaints

Your feedback is essential in helping us improve accessibility. If you:

• Encounter accessibility barriers on our website • Need assistance accessing any content or services • Have suggestions for improving accessibility • Want to report an accessibility issue

Please don’t hesitate to contact us using the information provided below. We take all accessibility feedback seriously and will work to address issues promptly.

10. Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

• Web Accessibility Directive (EU) – European Union directive on digital accessibility • European Accessibility Act – EU legislation improving accessibility of products and services • Spanish Accessibility Legislation

Company Information